Quality Keepers

Fri, 08 Apr 2011 by H&H Homes

A Focus On Homeowners’ Needs Helps H&H Homes
Maintain Its Business.
By Jim Harris

A background in real estate helps H&H Homes’ leadership understand what their customes are looking for in a new home.“We started in the sales and marketing side and became home builders, so we’re in touch with the customers – that’s our roots,” President Greg West says. “I think that explains some of our attention to detail and our ability to meet consumers’ expectations.”

The Fayetteville, N.C. – based company was founded in 1992 by CEO Ralph Huff, who has experience in the banking and real estate. Since its establishments, the company has grown from being a custom homebuilder to a building nearly 3,000 single-family homes, apartments and commercial office buildings in six North Carolina counties. 

Assisting the company in its efforts as a general contractor are a number of tradespeople and subcontractors. “We’ve been very loyal to our subcontractors and suppliers and have long-term relationships with many of them,” West says. “In return, they’ve been very responsive and good to us.”