Welcome to the H&H Homes family. When you purchase one of our homes, we work together as a team before and after you move-in to make your experience special.

Prior to closing on your H&H Home, you received a copy of your Warranty & Homeowners Guide. The procedures established in this guide assure that your warranty request will be addressed in a timely fashion. General maintenance matters, which are the responsibility of the homeowner, will not be considered as warranty service items. Please refer to your warranty manual to help determine if warranty service is needed.

We highly recommend you submit your request during the 10th month of your ownership. H&H Homes is pleased to provide a customer care website to help you submit and track your service request. According to our agreement and to best serve you, all warranty service requests must be submitted through this website. Your unique, secure sign-in Name and Password are on the inside front cover of your Warranty Guide. If you have misplaced those items call our Customer Care department.


                                                        Fayetteville Market Area                     Jacksonville Market Area
Emergencies During
Standard Business Hours                 910.486.4864                                             910.219.1485

Emergencies After Hours                   
On Weekends or Holidays                 910.221.7534                                             910.263.2087

Once our Customer Care department receives your warranty request, a representative will contact you as soon as possible. Thank you for assisting us in providing you with the quality homeownership experience you deserve. May your home bring you many years of happiness.