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Warranty Information

Buying a new home is one of the largest investments you will ever make, which is why it’s important to ensure your home comes with protection. As a 2-10 Home Buyers Warranty® (2-10 HBW) builder member, H&H Homes provides every home we build with 10 full years of structural home warranty protection from the nation’s leading home warranty company.

What does being a 2-10 HBW member mean for your home? 2-10 HBW only accepts the best builders into their program. To become a member, H&H Homes went through an extensive screening process that measures our building practices against strict underwriting guidelines to ensure we maintain a high quality product in addition to a careful inspection of our workmanship.

With the purchase of your new home, you’ll receive a copy of the structural home warranty contract that explains what is covered as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of your home.

WHAT’S COVERED?*

  • 10 full years of structural coverage for load-bearing components per the 2-10 HBW warranty manual. 
  • 2 full years of systems coverage for the electrical, plumbing, and mechanical distribution system per the 2-10 HBW warranty manual.
  • 1 full year of workmanship coverage per the 2-10 HBW warranty manual.

Download our Warranty Manual here.

Download our Homeowner Maintenance Manual here.

NOTICE: As both North and South Carolina begin Phase Two of reopening, H&H Homes will begin accepting Warranty Requests for non-critical items on Friday, May 22, 2020. While most of our Trade Partners are beginning to schedule service appointments, the backlog created by COVID-19 may result in minor delays in appointments. H&H Homes and our Trade Partners will continue to practice the CDC's Social Distancing Guidelines during scheduled appointments.

Please visit https://www.hhhomes.com/contact/warranty-request for updates. H&H Homes thanks you for your patience and understanding during this time.